Privacy policy and personal data protection
1. General and Identification of the person responsible for the processing of personal data
This Privacy and Data Protection Policy is an integral part of the Legal Notice, Terms and Conditions of the company Zippy SpA and its service as a payment method and payment gateway.
Zippy SpA declares that it complies with current regulations regarding data protection, in particular Law 19.628, ON PROTECTION OF PRIVATE LIFE and in accordance with the provisions of Regulation 2016/679 of the European Parliament and of the Council of 27 April 2016 on the protection of natural persons with regard to the processing of personal data and on the free movement of such data, General Data Protection Regulation (hereinafter GDPR), therefore respects the privacy of any user visiting this site.
Zippy is a payment method and payment gateway of Zippy SpA, whose legal representative is Don Alonso Marchant. For the purposes of this Privacy and Data Protection Policy, a user is understood as a person who freely accesses the information available on the website, makes payments, uses our integration with third parties to make payments through the forms specially established for this purpose. Access to the information on the website is free of charge and without prior registration for its visitors, as is access to the computerized payment platform.
Company’s address: Calle Plaza José Francisco Vergara N° 172, Edificio El Escorial, Office N° 11, Viña del Mar.
Please read our Privacy and Data Protection Policy carefully, in order to understand how we obtain, use and protect the personal data provided to us. The user who, after reading this Privacy and Data Protection Policy, continues to use the Website and our web application, will be expressly accepting the same and the processing of their personal data for the purposes indicated in this Privacy and Data Protection Policy. Otherwise, the user who does not agree with the provisions of this policy must leave the Website and not use our service.
2. Principles to be applied in the processing of personal data. In the processing of your personal data, the following principles will be applied:
Principle of legality, loyalty and transparency: Your consent will always be required for the processing of your personal data for one or more specific purposes that will be previously informed with absolute transparency.
Principle of data minimization: Only the data strictly necessary in relation to the purposes for which they are required will be requested. As little as possible.
Principle of limitation of the storage period: The data will be kept for no longer than the time necessary for the purposes of processing, depending on the purpose, the corresponding retention period will be informed, in the case of subscriptions, periodically the lists will be reviewed and those records inactive for a considerable time will be deleted.
Principle of integrity and confidentiality: Your data will be treated in such a way as to ensure adequate security of personal data and to guarantee confidentiality. You should know that all necessary precautions will be taken to prevent unauthorized access or misuse of user data by third parties.
3. How were the data obtained?
3.1. Through the payment form
Our clients will integrate in their websites a payment form, where users will enter their data and the amount to pay or recharge in that website. In this form you must necessarily indicate your name, surname, email, RUT and others that are considered necessary by our client to proceed to receive a payment from you.
3.2. From our customers
In some cases our customers already have such data as names, surnames, e-mail or others. In these cases our customers will send us this data in order to identify the users of our system and to be able to communicate with them.
4. Aim and purpose of the collection of personal data
Zippy SpA records, uses and protects all personal information we collect about Users, in accordance with the provisions of current data protection legislation and this privacy policy. Zippy SpA uses them primarily to communicate with its users and customers, to process orders, to facilitate technological transactions. In addition, the Personal Data will be used to achieve a better management and administration of the system, in order to provide, expand and improve the services offered through the website, to adapt such services to the preferences and tastes of the Users, and to update information about services, products and content offered by Zippy SpA.
Finally, Zippy SpA may use the e-mail address provided by the User or Customer through the payment form and/or the e-mail address provided by our customer, to send information, e-mail messages about Zippy SpA products, services, offers and news that we may consider of interest.
In no case shall the User receive information from third parties without having previously informed and requested their consent, thus ensuring compliance with the parameters of the law.
In any case, in the email you receive, if you are not interested in what we send you, you can unsubscribe in a timely manner.
5. Data Retention
The User’s personal data will be kept by Zippy SpA as long as the User does not request their deletion and will be kept for the legal periods for the fulfillment of obligations and attention of possible responsibilities.
6. Consent
By using the Zippy SpA website, either as a subscriber, User and/or visitor, you agree to the terms of this Privacy and Data Protection Policy, as well as our Legal Notice and General Terms and Conditions of Zippy SpA. In addition, in compliance with the requirements of current regulations regarding data protection, in particular Law 19.628, ON PROTECTION OF PRIVATE LIFE, in accordance with the provisions of the GDPR and in accordance with the provisions of our Privacy Policy and Protection of Personal Data. Likewise, by writing to our contact email, you are expressly accepting the provisions of our Privacy Policy and Protection of Personal Data and authorize us to collect data for the purpose or request you have made.
In the collection and processing of personal data, appropriate security measures have been taken to prevent loss, unauthorized access or manipulation.
The User guarantees that the personal data provided to Zippy SpA are truthful and is responsible for communicating to Zippy SpA any changes to them. The User is also responsible for the data provided with respect to the names and/or e-mail addresses of the recipients; Zippy SpA shall not be liable for the non-receipt of such data, if there is any error in them or for any reason attributable to the sending User.
Zippy SpA is committed to protecting confidential information to which it has access.
If you do not agree with the terms of our Privacy and Data Protection Policy, as well as with our Legal Notice and Zippy SpA Terms of Use, we ask you not to provide us with any personal information and to leave this Web site.
7. To which recipients will your data be communicated?
Zippy SpA does not sell, assign, lease, rent, trade or otherwise transfer personal information about its customers or users to third parties, unless it is required to do so by law or by the competent authorities. However, the following should be noted:
Zippy SpA may transfer the data provided by the customer to its suppliers or customers, being only the transfer of the data provided by the customer, for the sole purpose of properly performing the requested service.
Zippy SpA may provide third parties with informative extracts of the website traffic that do not affect the anonymity of the customer or user, with data on the number of visits to a certain section of the site, traffic flows and trends, etc.
Zippy SpA may disclose personal information to respond to legal requirements, protect its legal rights or defend against legal claims, protect Zippy SpA’s interests, combat fraud and enforce Zippy SpA’s Privacy and Data Protection Policy or protect the rights, property or safety of any person.
Information collected or submitted by Zippy SpA may be stored and processed in any country where Zippy SpA facilities or service providers are located. In this regard, for the purpose of sharing or disclosing information, Zippy SpA reserves the right to transfer information outside the user’s country.
By using the Zippy SpA Services and the Zippy SpA website or Zippy SpA products, you expressly consent to such transfer of information outside of your country. However, Zippy SpA will only process your information as described in this Privacy Policy.
As Zippy SpA continues to expand its business, Zippy SpA may buy or sell business units. In transactions where Zippy SpA or substantially all of Zippy SpA’s assets are acquired by a third party, personal information about Zippy SpA users will generally be one of the transferred business assets. We reserve the right to include your personal information in any such transfer to a third party.
8. User Rights
Any person who provides his/her data to Zippy SpA has the following rights:
Any person has the right to obtain confirmation as to whether we are processing personal data concerning him/her. The persons concerned have the right to access their personal data, as well as to request the rectification of inaccurate data or, where appropriate, to request its deletion when, among other reasons, the data is no longer necessary for the purposes for which it was collected.
The interested parties may request the limitation of the processing of their data or their portability, in which case they will only be kept for the exercise or defense of claims.
In certain circumstances and for reasons related to their particular situation, data subjects may object to the processing of their data. If you have given consent for a specific purpose, you have the right to withdraw your consent at any time, without affecting the lawfulness of the processing based on the consent prior to its withdrawal. In these cases, the data will no longer be processed or, where appropriate, will no longer be processed for that specific purpose, except for compelling legitimate reasons or the exercise or defense of possible claims.
The User may at any time exercise his/her rights of access, rectification, cancellation and opposition to the processing of his/her Personal Data, by sending a request to the following email address: soporte@zippy-pay.com.
To protect your privacy and security, we will take reasonable steps to verify your identity before giving you access to or allowing you to correct your own data.
9. Cookies Policy
9.1. General Information
Cookies are files that store information on the devices of users who use our website. Cookies are associated with the browser of a particular computer or device. Thanks to them, it is possible for Zippy SpA to recognize Users’ browsers after they have visited the Site for the first time, thus determining their browsing preferences and, on this basis, to evaluate them and use them as indicators to improve our content and navigation on the Site.
Zippy SpA uses these cookies to better understand your interests and needs in order to improve our services, facilitate navigation, maintain security, verify the User’s identity, facilitate access to personal preferences, track the use of Zippy SpA’s service and provide you with the type of content, features and promotions that are of most interest to you.
9.2. Cookies used by Zippy SpA
Zippy SpA uses Google Analytics, a web analytics service provided by Google, Inc. a Delaware company headquartered at 1600 Amphitheatre Parkway, Mountain View (California), CA 94043, United States (“Google”). Google Analytics uses “cookies”, which are text files placed on your computer, to help the website analyze how users use the site. The information generated by the cookie about your use of the website (including your IP address) will be transmitted to and stored by Google on servers in the United States. Google will use this information on our behalf in order to keep track of your use of the website, compiling reports on website activity for website operators and providing other related services. Google may also transfer this information to third parties where required to do so by law, or where such third parties process the information on Google’s behalf. Google will not associate your IP address with any other data held by Google. By using this website, you consent to the processing of data about you by Google in the manner and for the purposes set out above. If you do not want a cookie to be installed on your hard drive, you must configure your Internet browser not to receive them. Likewise, the User may freely destroy cookies. If the User decides to deactivate the cookies, the quality and speed of the service may be reduced and the User may even lose access to some of the services offered.
Notwithstanding the foregoing, the visitor should be aware that Internet security measures are not impregnable. In all cases, the information will be kept confidential, unless its disclosure is required by court order and/or when there are justified reasons related to public safety, national defense or public health.
Zippy SpA may also include cookies from third party service and/or content providers. Users may accept or reject the use of cookies and consequently Zippy SpA shall in no case be liable for any processing activities carried out by third parties in relation to Personal Data collected through cookies placed by them on Zippy SpA.
9.3. Warning on the use of cookies and other spamming techniques
The User is informed of the presence of cookies on Zippy SpA, in order to facilitate the use of the services offered. However, you have the ability to configure your browser to be notified on screen of the receipt of cookies and to prevent the installation of cookies. If you have any doubts, you can consult the instructions and manuals of your browser for more information.
To use or browse the platform it is not necessary to allow the installation of cookies, notwithstanding the fact that you may not be able to access some of the services or sections of the platform.
In addition, we inform you that Zippy SpA does not use spamming techniques and will only process the data transmitted by the User through the use of contact forms and/or e-mail messages, for the purposes expressed in this Privacy and Data Protection Policy.
9.4. Acceptance of Cookies on our platform
Current regulations, in relation to cookies, require that users are informed prior to the browsing experience on the platform about the use, type and purpose of cookies. That is the reason why we have implemented an informative notice that is displayed once you access our platform, informing you in advance and expressly, in compliance with that legal precept.
It is important to note that in this notice you will find two options: the first, which will allow you to access this informative text, and the second, which you can use to accept the installation of cookies.
As a User, if you omit the acceptance of the use of cookies and continue browsing our platform, it will be understood that you consent to the application and use of the cookies described in the previous section and, thus, you will comply with the requirements of current legislation.
9.5. How to uninstall cookies from your browser?
If you wish to uninstall cookies from your browser we indicate some links that you can consult depending on the type of browser you have installed on your terminal equipment.
In Google Chrome: https://support.google.com/chrome/answer/95647?hl=es
In Safari: https://support.apple.com/kb/ph5042
In Mozilla Firefox: https://support.mozilla.org/en-US/kb/disable-third-party-cookies
In Internet Explorer: http://windows.microsoft.com/en-US/windows-vista/block-or-allow-cookies
In Opera: http://www.opera.com/help/tutorials/security/privacy/
We warn you that, after performing the process of uninstalling cookies from the browser, it may hinder or prevent access or navigation to certain parts of our platform.
9.6. About social network cookies
In addition, we would like to warn you that our platform does not manage social networks or third party platforms such as LinkedIn, where Zippy SpA has a presence, so it is not responsible for the cookies installed by these platforms.
As a User of our online platform, you are obliged to consult the privacy and cookie policies of these networks to be aware of the type and purposes and to decide whether to accept or reject them.
Cookies used by Linkedin: https://www.linkedin.com/legal/cookie-policy?_l=es_ES
10. Links to other websites
Zippy SpA contains links to other websites to which this Privacy and Data Protection Policy does not apply. These links take you away from our service and disconnect you from the Zippy SpA site, so you are no longer under our control. This includes links from partners who may use Zippy SpA logos as part of a cooperation agreement. The websites you may link to have their own separate Privacy and Data Protection Policy and while we try to protect the integrity of our site, Zippy SpA has no responsibility or liability for the content and activities of these sites. Your visit and/or access to these websites is therefore at your sole risk. Please note that these other sites may send their own cookies to Users, collect data or request personal information.
Zippy SpA does not endorse, represent or warrant the Privacy and Data Protection Policy or the content of any third party sites linked to our website.
11. Minors
Zippy SpA is not intended for use by minors. Zippy SpA asks parents or guardians to inform minors about the responsible and safe use of their personal data when participating in on-line activities.
Zippy SpA has no intention of collecting Personal Information from children under the age of 18. When necessary, Zippy SpA will give specific instructions to minors not to provide personal information on our web site.
If the child has provided us with personal information, the child’s parent or guardian should contact us at the email address indicated in this Privacy and Data Protection Policy if they would like us to delete such information from our records. We will use reasonable efforts to delete the child’s information from our databases.
12. Exclusion of Liability
Having accepted the terms and conditions of our Privacy and Data Protection Policy, your use of this website is at your own risk. Zippy SpA shall not be liable for any damage or injury that any person may suffer as a result of a breach of confidentiality caused by the use of the service or any information transmitted, nor assumes any responsibility for any damage to your equipment or any loss of information.
13. Exclusion of Liability
Having accepted the terms and conditions of our Privacy and Data Protection Policy, your use of this website is at your own risk. Zippy SpA shall not be liable for any damages or injury that any person may suffer as a result of a breach of confidentiality caused by the use of the service or any information transmitted, nor assumes any responsibility for any damage to your equipment or any loss of information.
Zippy SpA may change its Privacy and Data Protection Policy at any time in accordance with applicable law. Any changes to this Privacy and Data Protection Policy will be posted on this page and we will make every effort to notify you of any significant changes.
The user must periodically access this Privacy and Data Protection Policy in order to know at all times the latest published version of the same.
14. Jurisdiction and Applicable Law
All matters relating to the interpretation and enforcement of this Zippy SpA Privacy and Data Protection Policy shall be governed exclusively by the laws of the Republic of Chile. Any dispute shall be submitted to the Ordinary Courts of Chile.
15. Final statement
By sending Personal Data, through the payment forms, to our e-mail address or by using other services offered by Zippy SpA, you expressly consent to the processing of Personal Data by Zippy SpA under the terms described in this Privacy and Data Protection Policy.
Este canal no es para soporte técnico. Para consultas técnicas, escriba a soporte@zippy-pay.com.